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Terms of Use Agreement

The use of this site is governed by the policies, terms, and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to Flopstore®  indicates acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by Flopstore®.

Flopstore®  reserves the right to make changes to this site and these terms and conditions at any time.

By ordering or registering on Flopstore®  you grant us the right to add your contact details to our database and email transactional order, shipping and product review emails. From time to time we may contact you about offers and new products. You can easily be removed by either unsubscribing via a link or contacting our Customer Service via email or through our CONTACT US page on every site and we will remove you from marketing communications.


Order Acceptance Policy

Your receipt of an electronic or another form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Flopstore®  reserves the right at any time after receipt of your order to accept or decline your order for any reason. Flopstore®  reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.



Flopstore®  is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving a reason. Upon cancellation of an order, we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.



The delivery times provided by Flopstore®  are estimates only. Flopstore.com will not be held accountable for late deliveries or loss or damage relating to late deliveries.
In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. By agreeing to our terms and conditions you acknowledge all information set forth under our shipping pages.


Change of Address

The shipping address for your order is shown in the checkout and on your order confirmation and shipping confirmation emails. In the event that an incorrect address was entered, address changes can only be made until the order begins processing. Flopstore®  cannot accommodate all address change requests.

Flopstore®  takes no responsibility for orders shipped to an incorrect or invalid address and is not liable for any loss associated.


International Customs Charges

Some orders may incur a customs or import duty charge. Flopstore®  do not have any control over these charges or are unable to advise what they will be, as it is based on your own countries regulations & compliances. For further information, please contact your local customs office.
All charges are to be paid by the customer on delivery of the order. Orders cannot be returned to sender and Flopstore®  will never pay these customs charges on your behalf. If you refuse to pay these charges your parcel may be abandoned, and Flopstore®  will not be held responsible for any loss of funds as a result of this occurrence. We cannot mark International Orders as a gift in order to bypass or reduce any customs fees. This is an illegal practice and as an established business we will not do this.


Warranties and Repairs

Flopstore will replace any new products that we sell which are defective or damaged but Flopstore must be notified within 3 days after receiving your shipment. We will send you a prepaid label to return the product for inspection and then send a replacement. There are no manufacture warranties on any products Flopstore sells. Flopstore does not offer manufacture warranties, instead we will cover any claims directly. 


Prices are subject to change without notice. There may be duties and taxes added to your package by the destination country. You will be responsible for these upon delivery and are not included in your order total. All credit cards are charged in USD. Flopstore®  does not have any control over the exchange rates that may be used when ordering with PayPal or credit cards directly. 


Refunds & Returns

Returns must be in new condition with tags attached unless faulty.

Faulty goods will be exchanged.

Special return offers to apply to individuals only.

Due to health regulations, we are unable to exchange or refund any socks or undergarments.

We recommend sending returns via registered post as we do not accept responsibility for lost items.

We will happily exchange or refund your item provided the item and its packaging are in the original condition with the original tags attached.

Gift cards and promo codes cannot be applied to exchanges.

Returns must be made within the timeframe listed on the returns page.

Any items returned outside of this period (unless faulty) or items returned damaged or soiled (unless faulty) will be the responsibility of the customer to retrieve. Flopstore®  will not pay to return these items to you.


Order Cancellations

If notified before goods have been dispatched, Flopstore®  can accommodate order cancellations. If items have been shipped, Flopstore®  reserves the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service.


Copyright and Trademark Notice

This site is operated by Flopstore.com. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly, and arrangement thereof, are the sole property of FLOPSTORE.com. 

All software used on the site is the sole property of FLOPSTORE.com or those supplying the software. 

You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. 

No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without FLOPSTORE.com prior written permission. 

All rights not expressly granted herein are reserved.

Any unauthorized use of the materials appearing on this site may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties.

Flopstore is not affiliated with or sponsored by Havaianas. Flopstore offers a 60 warranty on all products. This replaces any manufacture warranties. 

All Flopstore names, logos, and trademarks are owned by Flopstore®  All other trademarks displayed on the Website are trademarks of their respective owners. Such third-party trademarks are used only to identify the products and services of their respective owners, and no sponsorship or endorsement or authorization on the part of  Flopstore® should be inferred from the use of these trademarks. Nothing contained in the Website should be construed as granting any license or right of use of any trademark displayed on the Website. Flopstore only sells genuine products. Any products sold are sold with a 60-day Flopstore warranty.

All product names, logos, and brands are the property of their respective owners. All company, product, and service names used in this website are for identification purposes only.
Use of these names, logos, and brands does not imply endorsement.
HAVAIANAS® is a registered trademarks of Alpargatas SA in the United States and/or other countries.
We disclaim any and all rights to those marks.

We are not authorized dealers of Havaianas. We purchase genuine goods directly from authorized distributors and resell the items directly to the end customer. The packaging including the box, tags, and stickers of the products may be different from what is sold in your country. Products we sell may not have any packaging, labels, stickers, bags or hangers, only the actual products.

Havaianas® is a trademark of Sao Paulo Alpargatas S.A , Registration number: 42002010318
Flopstore has no association with Sao Paulo Alpargatas S.A

Any trademark or corporate compalints can be sent to us directly at:

Attention Flip Flops USA S.A

Alberto Navarro St., El Cangrejo

Donando Blgd.,  Ground floor, office # 2

P.O.Box 0834-1416, Panama

Panama City, Panama

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Flopstore.com shall have the right to refuse or cancel any orders placed for the product listed at the incorrect price. 

Flopstore®  shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. 

If your credit card has already been charged for the purchase and your order is canceled, Flopstore®  shall immediately issue a credit to your credit card account in the amount of the charge.



This site may contain links to other sites on the Internet that are owned and operated by third parties. 

You acknowledge that Flopstore®  is not responsible for the operation of or content located on or through any such site.


Credit Card Payments and Verification

All orders are subject to pre-authorization checks to ensure sufficient funds are available and to confirm the validity of the payment method. The total amount of the order will be frozen on your account and this amount is taken when the order is despatched. Authorizations will appear as pending charges on your card, but you will only be charged once for a single order when it is despatched. Orders canceled before shipment will still have this authorization held. Some credit cards may be subject to a $1 authorization check which will be released back to you.


Some orders may be subject to small charge verification before they are approved for shipment. In these cases, a small amount between $0 and $1 will be held on your credit card and you will be asked to confirm this amount to validate your payment. This is not a charge, but an authorization which will release back to you.



› Promotions, discounts and promotional codes (collectively "Promotions") are valid for the specified time period for online purchases of merchandise only and may be used one time only unless otherwise stated.

› For promotions requiring a minimum order size, charges for shipping and credits from gift certificates do not count towards the minimum order size requirement.

› For promotions where you must buy 1 (or more) item(s) to get a reduction on the second (additional) item(s), the discount will be applied at checkout to the lower-priced item.

› If merchandise was purchased with a Promotion and subsequently returned, you will be issued a credit or refund at the promotional price and, if the Promotion has expired, it cannot then be applied to a replacement or future order.

› One-time use Promotions must be used in their entirety in a single purchase. Any amounts not redeemed in the applicable purchase will be forfeited. Promotions cannot be combined with other promotions.

› Promotions do not apply to gift certificates, shipping, any local taxes or duties or similar services.

› Promotions cannot be applied retroactively to previously placed orders or to orders that have been adjusted.

› If you return a gift that was purchased with a Promotion and the Promotion has expired, you cannot apply the expired Promotion to a replacement or future order.

› Promotional items are available only while supplies last; Flopstore does not issue rain checks for items that run out of stock.

› Flopstore®  can, at its sole discretion, extend or terminate a Promotion at any time.

› Flopstore®  has no obligation to advise an entrant of an incomplete or incorrect entry and will not be accountable for the return of any item ordered incorrectly.

› By claiming a promotional offer on your order, you agree that you have understood the terms and conditions of that promotion.